Online Services

• Make appointments online
• Order REPEAT prescriptions online
• View your own results and medical record online

You can complete these actions using a computer, tablet or smartphone rather than having to phone or visit your practice.

Online services will allow you to book and cancel appointments or request REPEAT prescriptions at a time that is convenient to you – day or night. It can also mean not having to travel to the surgery and can free up phone lines for people without access to a computer.

Having access to records means, that you could be more in control of your health and well-being. This is particularly helpful for people who live with a long-term condition such as Diabetes that needs regular monitoring and frequent prescriptions.

Practices have found that online access helps to manage appointments and telephone calls more efficiently and patients find it convenient and accessible.

Various free smartphone apps (iphones or androids) do this. Please speak to our reception staff. We recommend the “NHS app”. First set up your own username and password for this app on your phone or PC .

The next step is securely enabling the app to view your medical record. For the NHS app, you can verify your identity from home by facial recognition and submitting an image of photo ID such as a passport. For other apps we would need to verify your identity ,so that we can provide you with a unique PIN

Other apps include patientaccess (produced by Egton, the providers of our clinical software) , and others listed at https://digital.nhs.uk/services/future-gp-it-systems-and-services/im1-pairing-integration/emis-pfs-suppliers

The NHS App provides a simple and secure way for patients to book GP appointments, order repeat prescriptions and access a range of other healthcare services.

Who is it suitable for?

The NHS App is for people aged 13 and over who are registered with a connected GP surgery. You can use some of the app's features without your GP surgery being connected.

How does it work?

With the NHS App you can:

• check your symptoms – find reliable NHS information on hundreds of conditions and treatments, and get immediate advice
• book appointments – search for, book and cancel appointments at your GP surgery
• order repeat prescriptions – see your available medications and request a new repeat prescription
• view your medical record – get secure access to your GP medical record
• register to be an organ donor – easily manage your preferences on the NHS Organ Donor Register
• choose how the NHS uses your data – register your decision on whether it can be used for research and planning

We are pleased to announce that our practice now offers the eConsult service to our patients! eConsult offers a whole range of information for common conditions, ailments and injuries; in addition to the facility to submit a consultation to a GP, or a query to the administration team.

Book GP and pharmacy appointments, order online prescriptions and view your medical record at your convenience. Patient Access, in partnership with NHS.

To get online access, you will need to contact us so that we can generate your PIN which you can then collect from our reception.

When you come to collect your PIN, we ask that you bring along some photo ID (a passport, photo driving licence etc). This is so that we can verify your identity and protect your confidentiality.

Once you have your PIN you can register with emis access straight away. If you have already registered for this service click any of the EMIS services we offer above.

Once you are logged in you will be taken to an external website called Patient access online where you will be required to register yourself. After registration is completed you will need to login with your user name and chosen password.